Surcharging

Proud business owner standing in kitchen with arms folded.

No rental? No fees?
No worries mate!

Business in today’s world moves lightning fast. The vast majority of transactions are a simple tap and your customer is on their way. With this increased use of digital payments, there has been a steady rise in merchant related expenses. As a result, there is now a growing trend amongst business owners looking to recoup these costs.

At Flex, we help you recover your transaction fees by passing them onto your customer in the form of a small surcharge; A minor cost for your customer, that provides maximum savings for your business over time.

Surcharging is proven to have minimal disruption to your business, with the practice now widely accepted by customers across a number of industries.

Businesses have suffered enough the past few years with inflationary costs affecting the bottom line;
Eg. Cost of goods, wages, rent, supply chains, interest rates, etc.

It is important to minimise business expenses when and where possible. In most cases our clients are saving approx. $12,000 per year by making the switch.

It’s time for your business to take a stand and wave goodbye to merchant fee’s forever!

Chat with us today and start saving tomorrow with a Fee-free Eftpos solution!

No lock-in contracts
No terminal rental*
No merchant fees
No more fuss!!

Get Started

See Terminals

Noticed your merchant costs increasing month on month?

Searching for ways to eliminate expenses or find a cheaper alternative?

Are you sick and tired of paying inflated costs to your bank or payment provider?

Frequently Asked Questions

By introducing a surcharge, you have the option to recover some or ALL of your merchant expenses including the following:
- Merchant fees
- Interchange fees
- Scheme fees
- Equipment rental charges
- Monthly service fees
We tailor our surcharge pricing specific to your business to ensure you remain legally compliant with the surcharge legislation. Because of this the rates will vary depending on the size of your business.

As an example, lets say we implement a flat-rate surcharge of 1.5% on credit card purchases. If a customer makes a purchase of $20.00 they would pay a surcharge of just 30 cents. So the total charged would be $20.30 in this instance.
Payment surcharging has become increasingly popular in the past decade as businesses struggle to keep up with the rising costs of accepting electronic payments. Because of this, customers are used to paying surcharges on purchases regularly. It is now a common practice everywhere and widely accepted by the vast majority of consumers.
Yes, we ensure your business meets all regulatory requirements.
Our surcharge model is fully compliant with ACCC and RBA guidelines.